AI recomposes roles more than it erases them. How remaining work gets done depends on engagement. A group of CEOs at a recent meeting kept circling the same question about AI. One of them had just seen that QuickBooks is rolling out tools that can handle accounts receivable, accounts payable, and much of what an accounting manager does. The question in the room was the obvious one. In a couple of years, how much of this work will still be done by people? It's a fair question. A great deal of...

Global employee engagement dropped for the second consecutive year in 2025, hitting its lowest point since 2020. Gallup's State of the Global Workplace report puts the cost at roughly $10 trillion in lost productivity, about 9% of global GDP. No region of the world increased engagement last year. That kind of headline tends to land as a weather report. Unfortunate, largely outside anyone's control, something to acknowledge and move on from. The data tells a different story. Within...

Part One of this series raised a critical question: what happens to human judgment when leaders begin thinking alongside machines? The answer depends on what those machines have been trained to think. Most widely available AI tools are trained on the open internet, absorbing articles, opinions, frameworks, and advice written from vastly different levels of expertise. This gives them impressive range, but it doesn’t guarantee accuracy. A leadership model built from trending LinkedIn posts sits...